Support

FAQ

Common questions

How do I install SevenUI?

With the shadcn CLI, in a project that already runs it with Tailwind CSS v4: npx shadcn@latest add @sevenui/button. The @sevenui namespace is in the shadcn registry index, so no extra configuration is needed. See Installation.

How do I set up my Pro license key?

Put it in your environment as SEVENUI_PRO_KEY, add an Authorization header for the @sevenui registry in components.json, then install any Block by name, e.g. npx shadcn@latest add @sevenui/pro/dashboard-01. The setup steps have the exact snippet to copy.

Where do I find my license key?

Sign in to your account with the email you paid with and copy it from there. It's also in the receipt email from Polar.

Installing a Pro Block fails with 401 or 403. What now?

A 401 means no key reached the registry: check that SEVENUI_PRO_KEY is set in the shell or environment where you run the CLI, and that components.json sends the header. A 403 means the key was rejected — it was mistyped, or it's been revoked (for example after a refund). Copy it again from your account; if it still fails, email us.

I got a 429 “Rate limit exceeded” error.

Each license key can install up to 100 Blocks per minute. The error tells you how many seconds to wait; after that, installs work again. Normal use rarely gets close — if you hit it without scripting installs, let us know.

Can I get a refund?

Yes, within 14 days of purchase, for any reason: email us from your account's address, or ask Polar directly. One exception: if you requested a Block and it was added to the catalog, the purchase is no longer refundable. See section 5 of the Terms.

Can my whole team use one license?

No — a license covers one developer, so a team buys one per developer working with the Pro source. Team licenses are on the roadmap. More in the Pro FAQ.

How do I request a new Block?

Pro license holders can email a request from the address they paid with. See Block Request for what to include.

Where do I report a bug?

Bugs in the free primitives and components go to GitHub issues. For Pro Blocks, email us with the Block name and what you saw. Found a security issue? Email us before disclosing it.